Skip to main content

Front Office Agent / Receptionist (m|f|d)

Hotel der Unterschwarzachhof
Full-time
Permanent employee

Why us

Ready for your next big step? The warmest welcome starts with an honest smile. Maybe yours.
Some guests remember a special room for years to come. Others remember the person who welcomed them. That's exactly what our front desk is about: the first impression, an open ear for every request, the one contact person throughout the whole stay. If you enjoy welcoming people with genuine warmth and love working in a close-knit team, we'd love to meet you.

Your Role

  • Welcome our guests warmly and guide them personally through check-in and check-out, so every stay feels right from the very first minute
  • Handle reservations and guest correspondence, so every request gets a quick and reliable answer
  • Advise guests by phone and in writing, so they find exactly the stay that suits them
  • Maintain reservation and guest data as well as our online booking platforms, so all information stays up to date
  • Support the sale of rooms and additional services, so our offering is used to its full potential
  • Work closely with Housekeeping, Restaurant, Kitchen and Spa, so guest requests are handled smoothly
  • Manage the till and daily closings carefully, so everything adds up at the end of the day

Your Profile

You're a good fit if you enjoy meeting people, stay friendly even on stressful days, take ownership, and like thinking ahead as part of a team to find solutions. Open, warm, and reliable – with real enthusiasm for giving guests an unforgettable stay.
  • Completed training in hospitality or tourism is a plus, but not a must – your personality matters more
  • Experience at a hotel front desk or in guest service, so you settle into our workflows quickly
  • Very good German and good English skills, so you can communicate clearly with guests from all over the world
  • Confident with computers and open to learning new systems
  • Organizational talent and initiative, so nothing slips through the cracks even on full days
What we don't expect: perfection. What we do hope for: genuine hospitality.

Our Benefits

  • Working in a successful, family-run boutique hotel
  • Family-like working atmosphere
  • Modern working environment
  • Short decision-making paths
  • Personal onboarding
  • Working in a region with the highest quality of life
  • A workplace in the heart of one of Austria's most beautiful tourism regions
  • State-of-the-art staff accommodation in the Team House – rooms with balcony plus sauna, fitness area and underground parking within walking distance
  • Affordable accommodation for family and friends
  • Meals provided throughout the day
  • Exclusive staff clothing from Lena Hoschek, Markus Meindl and other selected brands – high-quality, authentic and distinctive
  • Staff Bonus Card with seasonal extras and discounts
  • Attractive bonus payments for commitment, teamwork and outstanding performance
  • Discounted lift passes and free ski rental in winter
  • 13th and 14th salary per year
  • Training and development opportunities
  • Year-round development prospects within the company group

Our Culture

Personal, not anonymous: here, people know each other, speak openly, and pull in the same direction. You won't just be trained and left on your own – you'll grow within a team that has each other's backs, where every shift starts with a proper handover instead of guesswork.

What to look forward to

A close-knit team, short decision-making paths, and a structured, personal onboarding instead of "learning by doing" alone at the front desk. Working in the heart of one of Austria's most beautiful tourism regions – with real development prospects within the house, from the front desk toward front office management.

Apply now

Join us for an unforgettable winter season 2026/27 at Hotel Unterschwarzachhof and the event location Der Schwarzacher! Apply now via our online application form or directly on our website. Send your application to: bewerbungen@unterschwarzach.at

About us

Working at the Schwarzacher & Hotel Unterschwarzachhof - Your way to a special workplace

About us: Schwarzacher & Unterschwarzachhof at a glance
The Schwarzacher and Unterschwarzachhof are situated in a prime location in Saalbach Hinterglemm. The Schwarzacher is located next to the piste and the Night Park and is a popular address for stylish après-ski and a lively meeting place in winter. In summer, it transforms into a restaurant with a fantastic view and one of the most sought-after wedding and event locations in the mountains.
    
The Unterschwarzachhof, directly on the piste in winter and surrounded by green meadows in summer, is a place of longing for discerning guests seeking stylish ambience and warm hospitality. Here, tradition and modernity merge into a harmonious whole.

Your career at the Schwarzacher & Hotel Unterschwarzachhof
If you are looking for a unique professional challenge, you have come to the right place. As part of the Schwarzacher team, you will benefit from numerous advantages:
  • Free board & lodging
    We not only offer work, but also comfortable staff accommodation in a central location, right next to our venue. Meals are also included.
  • A dynamic team
    You will be part of a young and motivated team that shares a passion for hospitality.
  • Security & Fairness
    We offer a secure job with fair pay and honest working conditions, characterised by handshake quality.
  • Further training opportunities
    We support your professional and personal development.
  • Many additional benefits
    These include discounted ski tickets, sports facilities, personal pension scheme and much more.

How to apply
If you are interested in a position at the Schwarzacher or Unterschwarzachhof, use our uncomplicated online application form. Even if there is no suitable position advertised at the moment, we are happy to receive your speculative application.

Contact information:
Unterschwarzachhof
Schwarzacherweg 40
5754 Saalbach-Hinterglemm, Austria
Tel.: +43 6541 6633
bewerbungen@unterschwarzach.at
www.unterschwarzach.at